Privacy Policy

This Privacy Policy explains how note1 ("we", "us", or "our") collects, uses, stores, and protects personal data when you use our AI-powered meeting note-taking and analysis service (the "Service").

note1 joins online meetings, records audio (and where applicable video), transcribes conversations, and generates AI-based notes, summaries, and insights. Because of the nature of the Service, we process content that may include personal, sensitive, or confidential information.

By using the Service, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Account Information

When you create an account, we may collect:

Name or display name
Email address
Authentication credentials (stored securely)
Account and subscription details

1.2 Meeting Data

When the Service is used in meetings, we process:

Audio recordings of meetings
Video recordings, where enabled
Meeting transcripts
AI-generated notes, summaries, action items, and insights
Meeting metadata (date, duration, participants’ names as provided by the conferencing platform)

This data may include personal data of you and other meeting participants.

1.3 Usage and Technical Data

We automatically collect certain technical information, including:

IP address
Device and browser information
Log files and timestamps
Feature usage and interaction data

1.4 Third-Party Integrations

If you connect note1 to third-party services (such as calendar or video conferencing providers), we may receive information from those services according to your settings and their privacy policies.

2. Legal Basis for Processing (EEA / UK)

If you are located in the EEA or UK, we process personal data under the following legal bases:

Performance of a contract (providing the Service)
Legitimate interests (improving and securing the Service)
Consent, where required by law (especially for recording and analysis)
Legal obligations

3. How We Use Your Information

We use collected information to:

Provide, operate, and maintain the Service
Record, transcribe, and analyze meetings
Generate AI-based notes and insights
Store and organize meeting content
Improve product performance, reliability, and features
Communicate with you about the Service
Ensure security and prevent misuse

You are responsible for ensuring that all meeting participants are informed and have given valid consent to being recorded and analyzed by note1.

note1 does not verify participant consent and is not responsible for unlawful recording or processing carried out by users.

5. AI Processing and Model Improvement

Meeting data is processed using automated systems, including artificial intelligence models.

By default:

Your meeting content is not used to train or improve general-purpose AI models.
We may use aggregated, anonymized usage data to improve service performance.

If this changes, we will clearly inform you and, where required, request consent.

We do not sell your personal data.

We may share data only with:

Service providers (e.g. hosting, transcription, analytics) under strict confidentiality agreements
Third-party integrations you explicitly enable
Authorities, where required by law

7. Data Retention

We retain meeting data and account information only for as long as necessary to provide the Service or comply with legal obligations.

You may delete meeting content or close your account at any time, subject to reasonable technical limitations.

8. Security

We implement appropriate technical and organizational measures to protect your data, including:

Encryption in transit and at rest
Access controls and authentication safeguards
Monitoring for unauthorized access

However, no system is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

Your data may be processed in countries outside your country of residence. Where required, we use appropriate safeguards such as standard contractual clauses.

10. Your Rights

Depending on your location, you may have rights including:

Access to your personal data
Correction of inaccurate data
Deletion of your data
Restriction or objection to processing
Data portability

You may exercise these rights by contacting us through our support channels.

11. Children’s Privacy

note1 is not intended for use by children under the age required by applicable law, and we do not knowingly collect data from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will update the "Last Updated" date and notify you of material changes where required.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us through the support channels provided on our website.