Support
How to reach note1 support and report security issues
Support
Need help with note1, the note1 MCP Server, or a connected AI assistant such as Claude or ChatGPT? Start here.
Contact us
Email support@note1.ai. We reply within two business days.
To help us resolve your request faster, include:
- The meeting link or meeting id, if your question is about a specific meeting
- The AI tool or app you are connecting from (for example Claude, ChatGPT, Cursor, or Slack)
- What you expected to happen and what happened instead
Never send a personal access token or a recording by email.
Documentation
- MCP Server — connect Claude, ChatGPT, Cursor, and other MCP clients to your meetings
- Privacy Policy — what data note1 collects and what connected AI assistants can receive
- Terms of Service
- API tokens — create and revoke personal access tokens (sign in required)
- Connected apps — review and revoke OAuth connections under Account → Connected apps (sign in required)
Report a security issue
If you believe you found a vulnerability in note1, email support@note1.ai with the subject "Security". Please do not post the issue publicly until we have had a chance to fix it.
We acknowledge security reports within two business days. Please include enough detail to reproduce the issue, such as the affected URL or endpoint, the steps you took, and the impact you observed.
Our machine-readable security contact is published at /.well-known/security.txt.